Privacy Policy

This Privacy Policy, which was last updated on 20/11/2025, sets out the data processing practices carried out by Vgsway.

Vgsway ("us", "we", or "our") operates as vgsway.com website and Vgsway mobile application.

Our Policy explains how we collect, use, disclose your personal data and carry out the other operation with your personal information, whether you are using our website or mobile application, participating in tournaments, making a purchase of the product referred to as the turnover coins package, or playing one of our promotional games.

DEFINITIONS

"Personal information" or “personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. It does not include de-identified data or publicly available information.

"Process" or "processing" means any operation or set of operations performed, whether by manual or automated means, on personal information or on sets of personal information, such as the collection, use, storage, disclosure, analysis, deletion, or modification of personal data.

TYPE OF PERSONAL INFORMATION WE COLLECT

We collect the following type of information:

email address and account login details, including your username (alias/nickname) and password;
information we obtain from a third party, ssuch as a site or platform provider (including Facebook, Google);
information sent bilaterally using text message, voice chat, calls, post or other similar methods of communication. All voice chats and calls you and our representatives may be recorded for training, quality control and compliance purposes and by continuing with any such call you consent to it being recorded.
location information, including location information provided by a mobile or other device interacting with our websites, or associated with your IP address, where we are permitted by law to process this information;
mobile or other phone numbers. You acknowledge that by providing your phone numbers to us, you expressly accept to be contacted at the phone numbers you provide. You consent to receive pre-recorded voice messages and/or autodialed calls (including text messages) by or on behalf of us;
your first name and surname;
residential address;
personal information such as date of birth, age range;
transaction information which you provide when you make a purchase, request to refund or otherwise use our website or contact customer service. We do not collect and process any information related to your credit cards, charge cards, debit cards, or any other card that you use to obtain, purchase, or receive the services on our website and mobile application. This information is collected and processed by the banks, financial institutions and other stakeholders to which you provide with the respective information when paying;
From time to time, we may request to provide us with the information to verify the card ownership and ensure that such a card has been legitimately used on our website or mobile application, in particular: bank verification letter which may contain a bank account number, photo of the payment card used for the transaction covering showing ONLY the first 6 digits and the last 4 digits, etc. We NEVER ask you to provide us with the information that may be used to carry out the transactions on behalf of the payment card holder or the account holder. Please note, if you provide such an information, YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR POTENTIAL DAMAGE THAT MAY RESULT FROM PROVISION OF ANY SUCH INFORMATION;
Internet or other similar network activity, technical and device information about your use of our website and mobile application, such as the time and duration of your visit, how often you use our services, your preferences and information about your interaction with the content offered, your hardware model, device type, other unique device identifiers, operating system version, browser type and IP address; and
passport number, driver’s license or state identification card number, social security number where if it is required for the tax or other legal reasons.

YOUR PRIVACY RIGHTS

General Rights

We respect the right to privacy and the importance of protecting information collected about every person who accesses our website or mobile application. Pursuant to the law applicable to you and subject to certain conditions, you have a number of rights concerning the personal information that we process. These rights include:

The right to opt out. If we process your personal information for the purpose of targeted advertising, you have the right to object at any time to the processing of personally identifiable information relating to you for the purpose of such advertising. This also applies to profiling, where appropriate, insofar as it is associated with such targeted advertising. You may opt-out of receiving commercial messages from us by following the instructions contained in this Privacy Policy.
The right to correction your personal information;
The right to access the personal information that we hold about you;
The right to delete your personal data and. Provided that some circumstances, you may ask us to delete the personal information that we hold about you.

To exercise the rights provided in this clause, please send an email to [email protected].

Depending on the request we may ask you to provide the additional information to identify you or to verify the request. We may also use a two-step process for requests to delete your personal information.

You may also exercise your rights by writing in the form of signed hard copy to: Privacy Policy Administrator, UTech Solutions LLC, incorporated and registered in Wyoming, USA with company number 2019-000846205 whose registered office is at 571 S Washington, Afton, WY 83110, USA.

Pursuant to the legislation applicable to you and subject certain conditions, you have the right to complain to a supervisory authority.

Your California Privacy Rights

If you are the California resident, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA):

the right to know what personal information we have collected about you during the past 12 months;
the right to know what categories of personal information we have shared with third parties;
the right to delete your personal information collected (with some exceptions);
the right to opt-out of the sale of your personal information; and
the right to non-discrimination for exercising your CCPA rights.

Read California Privacy Notice HERE.

To exercise the rights provided in this clause, please send an email to [email protected].

Your Rights under General Data Protection Regulation No. 2016/679 (GDPR)

If you are the resident of the European Union, you have the following rights provided in the GDPR:

Right to be informed: the data subjects have the right to be informed about collection and use of their personal data.
Right to access: the data subjects have the right to view and request copies of their personal data.
Right to rectification: the data subjects have the right to request inaccurate or outdated personal information be updated or corrected.
Right to be forgotten/Right to erasure: subject to certain conditions the data subjects have the right to request their personal data be deleted.
Right to data portability: the data subjects have the right to ask for their data to be transferred to another controller or provided to them (where technically feasible).
Right to restrict processing: subject to certain conditions the data subjects have the right to request the restriction or suppression of their personal data.
Right to withdraw consent: the data subjects have the right to withdraw previously given consent to process their personal data.
Right to object: the data subjects have the right to object to the processing of their personal data.
Right to object to automated processing: the data subjects have the right to object to decisions being made with their data solely based on automated decision making or profiling.

To exercise the rights provided in this clause, please send an email to [email protected].

USING YOUR PERSONAL INFORMATION

We use the personal information that we collect:

(1) to provide our services via website or mobile application.
(2) to administer the contest, tournaments, prize promotions and other advertising and promotional activities that we conduct from time to time (including prize notifications and prize deliveries), and
(3) to make reports and submissions to governmental agencies and branches, as required or permitted by law, and
(4) comply with our legal and regulatory obligations
(5) to compile market and statistical reports based on aggregated information (but the reports do not contain personal information), and
(6) to allow us to better respond to the individual needs and preferences of people who access our website or mobile application, and
(7) to invite you to participate in surveys, contests, competitions, tournaments and other promotions, and
(8) for data analysis, audits, developing new products and services, identifying usage trends and determining the effectiveness of our promotional campaigns, and
(9) to process transactions, including (not limited to) fulfillment of prize awards, and product and service purchases, and
(10) to improve customers service and our services, and
(11) to verify the card ownership and ensure that such a card has been legitimately used on our website or mobile application, and
(12) to contact you about our services and send the notices.

PROTECTION OF YOUR PERSONAL INFORMATION

We establish, implement, and maintain reasonable administrative, technical, and physical data security practices to protect the confidentiality, integrity, and accessibility of personal information. We have in place the appropriate measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information stored on our website.

To safeguard the confidentiality of personal information that we collect, we implement password protection and a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. We use a secure server to protect your personal information and to prevent unauthorized access and disclosure. All personal information is transmitted via Secure Socket Layer technology and then encrypted into our data base only to be accessible by those who are authorized with special access rights to such systems and who are required to keep the personal information confidential.

Our security measures are regularly updated.

PERIOD OF STORAGE OF YOUR PERSONAL INFORMATION

We store your personal information for the period of time required to fulfill the purposes of processing of the personal information determined in this Privacy Policy unless a longer period of storage is required by law.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We do not sell, trade, or rent your personal information.

We may only share your personal information with the service providers and other third parties for the purposes of provision of the services via website or mobile application.

We may also share your personal information if this is required by the law subject of which we are and/or to comply with our legal obligations.

We may share your personal information only with trusted third parties who have contractually committed to protect your personal information in the same way that we do and who assist us in operating our website, conducting our business, conducting our contests, tournaments and prize promotions, preparing market and statistical reports, and conducting other contests or promotions or providing services to you, so long as those parties agree by enforceable contract to keep this information confidential.

TECHNOLOGIES THAT WE USE

When you interact with our website or mobile application, we take the measures that the experience will be simple and useful. We use industry standard identifiers, such as cookies or other similar technologies.

Our website or mobile application may use technologies to enhance your experience. These technologies are small files that are placed on your computer, tablet, mobile phone or other devices when you visit a website. They allow us to record certain pieces of information whenever you visit or interact with our website or mobile application.

The following are examples of these types of technologies:

"Session cookies" that are temporary and are deleted when you close your browser;
"Persistent cookies" that remain until you delete them or they expire.

We install a session cookie that expires when you log off your session or if you don’t log off, then two weeks after installed. We do not otherwise install persistent cookies or glifs.

In general, cookies, glifs and similar technologies do not contain personally information. However, when you furnish personal information through our website, this information may be linked to the non-personally information stored in cookies sent to your browser from the Website. Many browsers allow the user to block the installation of cookies. If you block cookies, you may not be able to make full use of our website.

For further details on cookies and other similar technologies and how we use them, please refer to our Cookie Notice, which forms part of this Privacy Policy and can be accessed at vgsway.com/page/cookie-notice.

We are not responsible for so-called cookies, web beacons or glifs installed by your accessing any website other than our website (a "third-party website”) even if the third-party website is accessed by a link through our website. You should review the third-party site’s privacy policy. Rather, inclusion in our website of any link to a third-party website does not imply our endorsement of the third-party web site our its content or the third-party privacy policy.

Behavioral Advertising

We or our partners may display advertising on our website or any application accessible via our website or manage our advertising on other websites. We or our partner may use technologies such as cookies to gather information about your activities on our website and other websites in order to provide you with advertising based on your browsing activities and interests (“targeted advertising”).

If you wish to opt-out of targeted advertising please send an email to [email protected].

However, you can opt out and revoke your consent at any time by writing to our Privacy Policy Administrator in hard-copy form sent through the mail or by express courier to Privacy Policy Administrator, UTech Solutions LLC, incorporated and registered in Wyoming, USA with company number 2019-000846205 whose registered office is at 571 S Washington, Afton, WY 83110, USA.

Please note we will continue to provide generic advertisements by placing advertising and promotions on our website or mobile application.

Sometimes, at our discretion, we may include or offer links to third party websites. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content or activities of these linked sites. By participating in our contests, tournaments and prize promotions we deem you to have consented to our sending to you such announcements, via email and to our sharing information that we collect, as disclosed in this our privacy policy.

RIGHTS TO NON-DISCRIMINATION FOR EXERCISE OF YOUR PRIVACY RIGHTS

We will not discriminate against you for exercising any of your privacy rights.

COMPLIANCE WITH CHILDREN’S ONLINE PRIVACY PROTECTION ACT

The rule of our Privacy Policy is that the children under eighteen (18) years of age are ineligible to use our website or mobile application. We never collect or maintain information on our website from individuals we actually know are under the age of 18, and no part of our website is structured to attract anyone under the age of 18.

CONTACT FOR INFORMATION

If you have any questions or concerns about our privacy policy and practices, please do not hesitate to contact us:

Email: [email protected]

Postal Address:

Attn: Privacy Policy Administrator

UTech Solutions LLC, incorporated and registered in Wyoming, registered office is at 571 S Washington, Afton, WY 83110, USA.

AMENDMENTS TO OUR PRIVACY POLICY

This Privacy Policy may be updated from time to time to reflect changes in the legislation which is applicable and/or the way we work. We will notify you on the amendments and will obtain your consent if it is required by the laws.

Any amendments to the Privacy Policy will enter into effect the date when the updated policy is posted on our website.

We encourage you to frequently check this page for any amendments to stay informed about how we are doing to protect your personal information.